Bullying and Harassment

Almost 1 in 4 individuals have experienced some form of bullying or harassment at work, in many cases this being on a daily basis. It’s been recognised that bullying and harassment can have serious detrimental effect on the target of the bullying, as well as on the business.

UK law entitles all employees to work in an environment that is free of bullying or harassment. Therefore, this training course is specifically designed to spread awareness among employers and employees that such behaviour is harmful and unlawful, and that employees should be protected against it.

• Preventing Workplace Harassment and Violence
• Stress at Work – Reporting a Concern
• Statistics – Working Days Lost in Great Britain
• Stress at Work – Mental Health Conditions, Work and the Workplace
• The Equality Act 2010: Guidance
• Mental Health Awareness at Work

Bullying, intimidation, and harassment at work have a very negative effect within the workplace, on employees, and of course on the employees who are directly affected. The mental and physical health of individuals will be affected, as will self-esteem, and productivity will suffer. Along with this, internal HR or disciplinary hearings, or external legal cases or hearings, will result in the expenditure of time and money.

As an employer, protecting your colleagues from bullying and harassment is crucial, and this programme provides the necessary training to do just that.

The law places responsibilities on employers and organisations, which includes:

• To prevent bullying, intimidation and harassment at work
• Employers being liable for harassment suffered by their employees
• Having a ‘duty of care’ to employees, which includes dealing with bullying at work

Employers must ensure that staff receive suitable training to deal with such cases.

The main objective of this e-learning programme is to educate delegates about workplace bullying and harassment. This course also provides awareness of the forms of harassment and bullying, and the relevant sections of employment law. The course also emphasises that the mental and physical health of employees is important in creating and maintaining an efficient working environment.

This online training course is suitable for business owners, executives, and managers in any workplace who have a direct or indirect responsibility to protect employees from bullying and harassment. So, to take this training, there is no need for any certification or previous subject knowledge.

The following course content is directed at meeting the goal of preventing employees being subjected to harassment and bullying:

• What is bullying and harassment?
• The consequences of bullying and harassment at work
• How to identify harassment at work?
• First steps in dealing with a problem
• How to report bullying at work?
• Formal procedures
• Prevention

This training programme is for anyone responsible for protecting employees from bullying and harassment in the workplace, and anyone that may be impacted by it, such as:

• Employers
• HR representatives
• Managers
• Supervisors
• Employees

After taking this e-learning course, the delegate will:

• Have a basic understanding of what bullying and harassment is
• Understand the causes and significances of bullying and harassment
• Understand the responsibilities of employers, directors, and supervisors, regarding bullying and harassment at work
• Be able to better identify such problems and deal with them
• Understand the relevant formal procedures and the preventive measures

Recognise the importance of health and safety management in the workplace.

This e-learning course will provide employers and employees with the following benefits:

• Being able to create a positive culture amongst employees and throughout the organisation
• Being able to develop a firm and fair working environment
• Being able to interact with colleagues at different levels to resolve issues efficiently and as speedily as possible
• The organisation will be able to meet legal requirements relating to the health and safety of employees
• The provision of approved certificates for delegates on successfully passing the training.

• An awareness of bullying and harassment, be able to identify occurences, and the position under employment law
• Understanding the harm it can cause to the physical and mental health of employees
• The provision of a happier and safer working atmosphere resulting in increased efficiency
• Certification on successful completion of the training programme.

Choosing Human Focus for this training programme provides delegates with the following benefits:

• Learn anytime and anywhere in short sessions to suit the trainees
• All-time login availability to the Learning Management System
• Short and informative course content
• High-quality and engaging video content
• End of course knowledge test to examine the delegate’s learning from the course.

Of course such arrangements mean lower cost compared with sending people away for classroom training

Format: Online – delegates can take the training course on any of the mobile, desktop, or tablet devices, such as IOS or Android

• CPD-Approved Course
• High-quality video and animation content
• Highly-engaging training course
• End of course assessment test
• CPD-approved certificate on completion of the course.

The Bullying and Harassment – What Everyone Needs to Know e-learning course has an assessment at the end, which appears when a delegate completes the whole course. The details are:

• 100% online test, can be taken anywhere
• The end-test consists of multiple-choice questions, randomly selected from the programme
• Trainees are required to attain 80% of the marks to get a certificate.

• On passing the knowledge test, learners will be awarded a CPD-approved certificate in a downloadable form
• Should a trainee fail the test they will be able to take it one more time without payment being required.

Human Focus is offering the following courses:

• Equality and Diversity Awareness
• Bribery and Corruption
• Effective Communication Principles
• GDPR Awareness and Data Security Training
• Bullying and Harassment
• Business Risks/ HR Courses – Toolkit

Bullying & harassment are matters of main concern that can have a huge effect on a person’s physical & mental health. The key difference between the two is that one is illegal, whilst another is not.

Harassment is defined under the Equality Act 2010 and is considered to be: unwanted behaviour related to a relevant protected characteristic. There are 9 protected characteristics defined under the act, which include such as age, disability, gender reassignment, marriage, pregnancy, race, race, religion, and sex.

Bullying has no legal definition. However, it is commonly regarded as behaving in a way that is violent, intimidating, or insulting. While the bullying & harassment are alike, it is significant to know the difference.

It is good practice for any company or organisation to implement and uphold bullying and harassment policies and procedures. Bullying and harassment should not be tolerated in any workplace, all staff members being required to treat each other fairly. Therefore, every company must have a policy in place that includes guidelines for coping with bullying and harassment.

• It is essential to resolve such issues. Dealing with bullying and harassment is not easy, but it can be overcome
• First, it may be possible to see whether the matter can be resolved by an informal approach
• Alternatively, the issue can be referred to the manager, supervisor, or person responsible for safety and well-being in the workplace
• If the above approaches fail to resolve the matter, it can be referred to the official grievance or complaints procedure.

Behaviours that are of a mutual agreement nature, such as a hug between friends; compliments between co-workers on physical appearance are not considered harassment.

Under legislation, yelling at a co-worker may well be held to be harassment, particularly if the yelling has some connection with issues such as gender. However, in some circumstances managers, supervisors, or administrators might yell, raise their voice, at workers, for example if it relates to outlandish behaviour.